[UPCOMING 11 Sep 2026] DOMAIN REGISTRATION AGREEMENT
Last Updated: August 31, 2026Upcoming policy version published for notice on 1 September 2026; effective 11 September 2026. The currently effective version continues to govern until then.
[UPCOMING 11 Sep 2026] HOSTING DATA PROCESSING SCHEDULE
Last Updated: August 31, 2026Upcoming policy version published for notice on 1 September 2026; effective 11 September 2026. The currently effective version continues to govern until then.
[UPCOMING 11 Sep 2026] HOSTING BACKUP AND DATA RECOVERY POLICY
Last Updated: August 31, 2026Upcoming policy version published for notice on 1 September 2026; effective 11 September 2026. The currently effective version continues to govern until then.
[UPCOMING 11 Sep 2026] HOSTING MIGRATION, SUSPENSION AND TERMINATION PROCEDURE
Last Updated: August 31, 2026Upcoming policy version published for notice on 1 September 2026; effective 11 September 2026. The currently effective version continues to govern until then.
[UPCOMING 11 Sep 2026] HOSTING AND INFRASTRUCTURE POLICY
Last Updated: August 31, 2026Upcoming policy version published for notice on 1 September 2026; effective 11 September 2026. The currently effective version continues to govern until then.
[UPCOMING 11 Sep 2026] Service Execution Policy
Last Updated: August 31, 2026Upcoming policy version published for notice on 1 September 2026; effective 11 September 2026. The currently effective version continues to govern until then.
[UPCOMING 11 Sep 2026] Account & Access Policy
Last Updated: August 31, 2026Upcoming policy version published for notice on 1 September 2026; effective 11 September 2026. The currently effective version continues to govern until then.
[UPCOMING 11 Sep 2026] Terms of Service
Last Updated: August 31, 2026Upcoming policy version published for notice on 1 September 2026; effective 11 September 2026. The currently effective version continues to govern until then.
HOSTING MIGRATION, SUSPENSION AND TERMINATION PROCEDURE
Last Updated: July 21, 2026Effective Date: 01 February 2026 Applicable To: All clients, partners, licensees, resellers and authorised shared-service operators using Fludnox hosting, email, DNS, backup or infrastructure services. This Hosting Migration, Suspension and Termination Procedure (“Procedure”) governs the operational handling of migrations, service restrictions, suspension, reinstatement, expiry and termination of services supplied by The Xdemór Group Limited under...
HOSTING ABUSE AND CONTENT COMPLAINT PROCEDURE
Last Updated: July 21, 2026Effective Date: 01 February 2026 Applicable To: All clients, partners, licensees, resellers and authorised shared-service operators using Fludnox hosting, email, DNS, content-delivery or infrastructure services. This Hosting Abuse and Content Complaint Procedure (“Procedure”) governs the submission, assessment and handling of reports concerning suspected unlawful, infringing, abusive, harmful or prohibited activity involving services supplied by The...
HOSTING SUBPROCESSOR AND DATA LOCATION REGISTER
Last Updated: July 21, 2026Effective Date: 01 February 2026 Applicable To: All clients, partners, licensees, resellers and authorised shared-service operators using Fludnox services where The Xdemór Group Limited processes personal data on their behalf. This Subprocessor and Data Location Register (“Register”) identifies the third parties authorised to process personal data on behalf of The Xdemór Group Limited in connection...
HOSTING DATA PROCESSING SCHEDULE
Last Updated: July 21, 2026Effective Date: 01 February 2026 Applicable To: All clients, partners, licensees, resellers and authorised shared-service operators using Fludnox hosting and infrastructure services where The Xdemór Group Limited processes personal data on their behalf. This Hosting Data Processing Schedule (“Schedule”) forms part of the Shared Services Data Processing Agreement (“DPA”) and describes the processing of personal...
HOSTING CLIENT DATA USAGE POLICY
Last Updated: July 21, 2026Effective Date: 01 February 2026 Applicable To: All clients, partners, licensees, resellers and authorised shared-service operators using Fludnox hosting and infrastructure services. This Client Data Usage Policy (“Policy”) explains how The Xdemór Group Limited, acting under the Fludnox brand, may access, use, store, disclose and otherwise process data supplied to or generated through Fludnox hosting...
HOSTING SERVICE LEVEL AGREEMENT
Last Updated: July 21, 2026Effective Date: 01 February 2026 Applicable To: All clients, partners, licensees, resellers and authorised shared-service operators whose Fludnox Service Description, Order Form or Individual Agreement expressly incorporates this Service Level Agreement. This Service Level Agreement (“SLA”) defines the availability targets, support response targets and service-credit remedies applicable to eligible hosting and infrastructure services supplied by...
HOSTING BACKUP AND DATA RECOVERY POLICY
Last Updated: July 21, 2026Effective Date: 01 February 2026 Applicable To: All clients, partners, licensees, resellers and authorised shared-service operators using Fludnox hosting, backup or infrastructure services. This Backup and Data Recovery Policy (“Policy”) governs the creation, storage, availability, restoration and deletion of backups connected with hosting and infrastructure services supplied by The Xdemór Group Limited under the Fludnox...
HOSTING ACCEPTABLE USE POLICY
Last Updated: July 21, 2026Effective Date: 01 February 2026 Applicable To: All clients, partners, licensees, resellers and authorised shared-service operators using Fludnox hosting and infrastructure services. This Hosting Acceptable Use Policy (“Policy”) sets out the rules governing the use of hosting, server, network, email, DNS, storage, content-delivery and related infrastructure services supplied by The Xdemór Group Limited under the...
DOMAIN REGISTRATION AGREEMENT
Last Updated: July 21, 2026Effective Date: 01 February 2026 Applicable To: All clients, partners, licensees, resellers and authorised shared-service operators using Fludnox domain registration, renewal, transfer, DNS or domain-management services. This Domain Registration Agreement (“Agreement”) governs domain name registration and related services supplied by The Xdemór Group Limited under the Fludnox brand. In this Agreement, “You” and “Your” refer...
HOSTING AND INFRASTRUCTURE POLICY
Last Updated: July 21, 2026HOSTING & INFRASTRUCTURE POLICY Effective Date: 01 February 2026 Applicable To: All clients, partners, licensees, resellers, and authorised shared-service operators using Fludnox hosting and infrastructure services. This Hosting and Infrastructure Policy sets out the terms governing Your use of hosting, server, network, email, DNS, content-delivery, storage and related infrastructure services supplied by The Xdemór Group...
AI-Specific Addendum
Last Updated: July 22, 2026AI-SPECIFIC ADDENDUM (Applicable to All Xdemór Services) Effective Date: 01 February 2026 Entity: The Xdemór Group Limited Company No.: 14456444 Registered Office: 86–90 Paul Street, London, EC2A 4NE, United Kingdom Governing Law: England and Wales 1. Legal Status and Incorporation This AI-Specific Addendum (“Addendum”) constitutes binding contractual terms governing the use of artificial intelligence, automated...
Visual and Poster Design Product – Archive May, 5 2025
Last Updated: July 22, 2026Visual and Poster Design Product Effective Date: 05 May 2025 Entity: The Xdemór Group Limited Company No.: 14456444 Registered Office: 86–90 Paul Street, London, EC2A 4NE, United Kingdom Governing Law: England and Wales Applicable To: All clients, partners, licensees, resellers, and white-label operators using visual design deliverables under the Xdemór Infrastructure. 1. Scope and Applicability...
PPC Management Service – Archive May, 5 2025
Last Updated: July 22, 2026PPC Management Service Effective Date: 05 May 2025 Entity: The Xdemór Group LimitedCompany No.: 14456444Registered Office: 86–90 Paul Street, London, EC2A 4NE, United KingdomGoverning Law: England and Wales Applicable To: All clients, partners, licensees, and white-label operators under the Xdemór Infrastructure 1. Scope of PPC Services Xdemór Infrastructure provides advertising management services based on platform-compliant practices and current media guidelines....
Website and Web Development – Archive May, 5 2025
Last Updated: July 22, 2026Website and Web Development Effective Date: 05 May 2025 Entity: The Xdemór Group LimitedCompany No.: 14456444Registered Office: 86–90 Paul Street, London, EC2A 4NE, United KingdomGoverning Law: England and Wales Applicable To: All clients, partners, licensees, and white-label operators under the Xdemór Infrastructure 1. Scope and Applicability Xdemór Infrastructure provides website development, configuration, and integration services in accordance with standard technical practices,...
SEO Management Service – Archive May, 5 2025
Last Updated: July 22, 2026Effective Date: 20 May 2025 This policy outlines the terms of service for the planning, execution, reporting, and licensing of SEO services delivered through the Xdemór Infrastructure, including its licensed brands, partners, resellers, and white-label providers, or any brand utilizing Xdemór Infrastructure to offer SEO-related solutions. It applies to the following service types: 1. Scope of...
Data Processing Agreement (DPA)
Last Updated: July 22, 2026Data Processing Agreement (DPA) Effective Date: 01 February 2026 Entity: The Xdemór Group LimitedCompany No.: 14456444Registered Office: 86–90 Paul Street, London, EC2A 4NE, United KingdomGoverning Law: England and Wales Applicable To: All clients, partners, licensees, and white-label operators under the Xdemór Infrastructure 1. Definitions Controller – The legal entity which determines the purposes and means of the processing of personal...
Terms of Service
Last Updated: August 30, 2026Effective Date: 06 Sep 2026 These Terms apply prospectively from the Effective Date stated above. For existing clients with active services as of the Effective Date, these Terms shall replace and supersede any prior terms upon the earlier of:(a) renewal of the applicable service period; or(b) continued use of the Services seven (7) days after...
High-Risk Client Addendum
Last Updated: July 22, 2026High-Risk Client Addendum (Aligned with Terms of Service – Effective 01 Feb 2026) Effective Date: 01 Feb 2026Entity: The Xdemór Group LimitedCompany No.: 14456444Registered Office: 86–90 Paul Street, London, EC2A 4NE, United KingdomGoverning Law: England and Wales 1. Legal Status and Incorporation This High-Risk Client Addendum (“Addendum”) forms part of the contractual framework governing the...
Service Status and Notifications
Last Updated: July 22, 2026Service Status and Notifications Effective Date: 03 Jan 2026 Entity: The Xdemór Group Limited Company No.: 14456444 Registered Office: 86–90 Paul Street, London, EC2A 4NE, United Kingdom Governing Law: England and Wales This policy governs service status communication and applies prospectively from its effective date. 1. Purpose This policy defines if, when, and how Xdemór...
Analytics Governance & Data Lifecycle
Last Updated: July 22, 2026(Enterprise Master Policy – Tier 1) Effective Date: 01 December 2025Applicable Law: UK GDPR, Data Protection Act 2018, PECR 2003Applies to: B2B, B2C, B2B2C, SaaS users, White-label partners, Free & Paid ServicesVersion: 1.0 (Master Governance Layer) 1. Purpose and Governance Role 1.1 Purpose This Policy defines the Tier-1 governance framework for: analytics asset governance and...
Data Insights & Reporting Policy
Last Updated: July 22, 2026Effective Date: 20 August 2025 This Policy defines the Tier-2 governance framework for: 1. Purpose Xdemór Infrastructure provides data insight and performance reporting services based on platform‑compliant practices and applicable data protection standards. These services are available under its own brands, through licensed brands operating within the Xdemór Infrastructure, and via third‑party businesses using Xdemór’s...
Subprocessors Data Transfers Notice
Last Updated: July 22, 2026Effective Date: 20 August 2025 This notice outlines the subprocessors engaged by The Xdemor Group Limited, Company No. 14456444, with its registered office at 86-90 Paul St., London, EC2A 4NE, United Kingdom (“Xdemor”, “We”, “Us”), and describes how and where personal data may be transferred and processed outside of the United Kingdom and the European...
Safeguarding Your Data
Last Updated: July 22, 2026Effective Date: 20 August 2025 Applicable To: All clients, partners, licensees, and white-label operators under the Xdemór Infrastructure 1. Our Commitment to Data Protection At The Xdemór Group, we treat your data with the same level of integrity and protection as our own. Whether we’re generating strategic insights, powering client dashboards, operating chatbots, or providing...
Data Processing Agreement – Archive Aug, 20 2025
Last Updated: July 22, 2026Effective Date: 20 August 2025 1. Definitions Controller – The legal entity which determines the purposes and means of the processing of personal data. Processor – The Xdemor Group Limited, which processes personal data on behalf of the Controller. Sub-processor – Any third party engaged by the Processor to process personal data on its behalf. Data...
Client Data Usage Policy
Last Updated: July 22, 2026Effective Date: 20 August 2025 Data Usage & Insights Disclosure Xdemór Infrastructure provides data-driven insight and reporting services based on platform-compliant practices and applicable data protection regulations, including the UK GDPR and the Data Protection Act 2018. These services are available under Xdemór’s own brands, through licensed brands operating within the Xdemór Infrastructure, and via...
Privacy Policy
Last Updated: July 22, 2026Effective Date: 06 August 2025 Entity: The Xdemór Group Limited Company No.: 14456444 Registered Office: 86–90 Paul Street, London, EC2A 4NE, United Kingdom Governing Law: England and Wales Applicable To: All clients, partners, licensees, resellers, and white-label operators using the Xdemór Infrastructure. This Privacy Policy explains how The Xdemor Group Limited, Company No. 14456444, with...
Safeguarding Your Data – February 5, 2025
Last Updated: July 22, 2026Effective Date: 01 February 2025 Applicable To: All clients, partners, licensees, and white-label operators under the Xdemór Infrastructure 1. Our Commitment to Data Protection At The Xdemór Group, we treat your data with the same level of integrity and protection as our own. Whether we’re generating strategic insights, powering client dashboards, or operating under white-label...
Data Insights & Reporting Policy – January 5, 2025
Last Updated: July 22, 2026Effective Date: 05 January 2025 1. Purpose Xdemór Infrastructure provides data insight and performance reporting services based on platform-compliant practices and applicable data protection standards. These services are available under its own brands, through licensed brands operating within the Xdemór Infrastructure, and via third-party businesses using Xdemór’s brands under a white-label framework. The focus is...
Visual and Poster Design Product
Last Updated: July 22, 2026Visual & Poster Design Product Policy Effective Date: 01 February 2026Entity: The Xdemór Group LimitedCompany No.: 14456444Registered Office: 86–90 Paul Street, London, EC2A 4NE, United KingdomGoverning Law: England and Wales 0. Legal Status, Incorporation and Priority This Policy constitutes binding contractual terms governing visual, poster, and creative design services provided by The Xdemór Group Limited...
Website and Web Development
Last Updated: July 22, 2026Website & Web Development Policy Effective Date: 01 February 2026 Entity: The Xdemór Group LimitedCompany No.: 14456444Registered Office: 86–90 Paul Street, London, EC2A 4NE, United KingdomGoverning Law: England and Wales Applicable To: All clients, partners, licensees, and white-label operators under the Xdemór Infrastructure 0. Legal Status, Acceptance, and Priority This Website & Web Development Policy...
Service Execution Policy
Last Updated: July 22, 20261.Purpose & Scope of the Policy This policy defines the operational standards, response times, and task execution procedures applicable to all clients (“Client”, “you”) engaging with The Xdemór Group Limited (“Xdemór”, “we”, “us”, “our”) across digital marketing, development, design, analytics, hosting, SEO, advertising management, graphic design, video production, content posting, support, and all other services...
Client Data Usage Policy – February 1, 2025
Last Updated: July 22, 2026Effective Date: February 1, 2025 Data Usage & Insights Disclosure Xdemór Infrastructure provides data-driven insight and reporting services based on platform-compliant practices and applicable data protection regulations, including the UK GDPR and the Data Protection Act 2018. These services are available under Xdemór’s own brands, through licensed brands operating within the Xdemór Infrastructure, and via...
Acceptable Use Policy (AUP)
Last Updated: July 22, 2026Effective Date: 22 June 2025 Issued by: The Xdemor Group Limited This Acceptable Use Policy (“AUP”) outlines rules and restrictions governing access to, and use of, infrastructure, tools, and services offered by The Xdemor Group Limited, Company No. 14456444, with its registered office at 86-90 Paul St., London, EC2A 4NE, United Kingdom (“Xdemor”, “We”, “Us”)....
Terms of Service Archive May, 5 2025
Last Updated: July 22, 2026Effective Date: 20 May 2025 These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Client”, “Partner”, “User”, or “You”) and The Xdemor Group Limited, Company No. 14456444, with its registered office at 86-90 Paul St., London, EC2A 4NE, United Kingdom (“Xdemor”, “We”, “Us”, or “Our”). By accessing or using any part of...
Subprocessors & Data Transfers Notice – January 5, 2025
Last Updated: July 22, 2026Effective Date: 05 January 2025 This notice outlines the subprocessors engaged by The Xdemor Group Limited, Company No. 14456444, with its registered office at 86-90 Paul St., London, EC2A 4NE, United Kingdom (“Xdemor”, “We”, “Us”), and describes how and where personal data may be transferred and processed outside of the United Kingdom and the European...
Cookie Policy / How Xdemor Uses Cookies
Last Updated: July 22, 2026Effective Date: 22 June 2025 This Cookie Policy explains how The Xdemor Group Limited, Company No. 14456444, with its registered office at 86-90 Paul St., London, EC2A 4NE, United Kingdom (“Xdemor”, “We”, “Us”, or “Our”), uses cookies and similar technologies on our websites, platforms, and digital services, including but not limited to oneview.zone, paneldesk.zone, yourweb.zone,...
SEO Management Service
Last Updated: July 22, 2026SEO Management Service Entity: The Xdemór Group LimitedCompany No.: 14456444Registered Office: 86–90 Paul Street, London, EC2A 4NE, United KingdomGoverning Law: England and Wales Applicable To: All clients, partners, licensees, and white-label operators under the Xdemór Infrastructure 1. Legal Status and Applicability This SEO Management Service Policy (“Policy”) constitutes binding contractual terms governing the provision of SEO services delivered through the...
PPC Management Terms of Service
Last Updated: July 22, 2026PPC Management Service Policy Effective Date: 01 February 2026Supersedes: PPC Management Service Policy dated 05 May 2025 Entity: The Xdemór Group LimitedCompany No.: 14456444Registered Office: 86–90 Paul Street, London, EC2A 4NE, United KingdomGoverning Law: England and Wales Applicable To:All clients, partners, licensees, resellers, and white-label operators using PPC or paid advertising services delivered under the...
Client – Copyright & Confidentiality Policy
Last Updated: July 22, 2026Effective Date: 22 June 2025 Issued by: The Xdemor Group Limited · Company No. 14456444 · 86-90 Paul St., London, EC2A 4NE, United Kingdom Jurisdiction: England and Wales 1. Purpose and Scope This policy outlines the copyright, confidentiality, and usage rights applicable to all clients (“Client”, “you”) engaging with The Xdemor Group Limited (“Xdemor”, “we”,...
Account & Access Policy
Last Updated: July 22, 2026Effective Date: 22 June 2025 Issued by: The Xdemor Group Limited · Company No. 14456444 Registered Office: 86-90 Paul St., London, EC2A 4NE, United Kingdom Jurisdiction: England and Wales 1. Purpose This policy governs the creation, usage, suspension, and termination of user accounts and system access across Xdemor’s infrastructure, services, and customer-facing platforms. It ensures...
Subprocessors and International Transfers
Last Updated: July 22, 2026We use subprocessors for infrastructure, analytics, and support. These may include: Subprocessor Purpose Location Hetzner Online GmbH Cloud Infrastructure United States InterServer LLC Cloud Infrastructure EU & US Google LLC Analytics, Tag Management EU & US Microsoft Corporation Authentication, Emails, Heatmaps, Analytics EU & US TikTok Technology Analytics, Tag Management US & EU WPManageNinja LLC...
Service Providers Copyright and Confidentiality Policy
Last Updated: July 22, 2026Effective Date: 22 June 2025 Issued by: The Xdemor Group Limited · Company No. 14456444 · 86-90 Paul St., London, EC2A 4NE, United Kingdom Jurisdiction: England and Wales 1. Purpose and Scope This Copyright and Confidentiality Policy governs the relationship between The Xdemor Group Limited (“Xdemor”, “we”, “us”, or “our”) and any external party (“Service...
Data Processing Agreement – February 5, 2025
Last Updated: July 22, 2026Effective Date: 02 February 2025 1. Definitions Controller – The legal entity which determines the purposes and means of the processing of personal data. Processor – The Xdemor Group Limited, which processes personal data on behalf of the Controller. Sub-processor – Any third party engaged by the Processor to process personal data on its behalf. Data...
Refund & Cancellation Policy
Last Updated: August 30, 2026Effective Date: 06 Sep 2026 1. Purpose and Hierarchy This Refund & Cancellation Policy (“Policy”) defines the limited administrative handling of refunds and cancellations. This Policy operates subject to and in conjunction with the Our Terms of Service ↗, in particular: Clause 8. Fees, Payments and Licensing ↗ Clause 9. Termination and Suspension ↗ In...
Grievance Redressal Policy
Last Updated: July 22, 2026Effective Date: 22 June 2025 Issued by: The Xdemor Group Limited · Company No. 14456444 Registered Office: 86-90 Paul St., London, EC2A 4NE, United Kingdom Jurisdiction: England and Wales 1. Purpose This policy defines the procedure for submission, escalation, and resolution of grievances from clients, users, subcontractors, or data subjects, including complaints related to service...
Service Level Agreement (SLA)
Last Updated: July 22, 20261. Purpose and Scope This Service Level Agreement (“SLA”) defines the technical service performance standards, uptime commitments, and incident-related response and resolution targets provided by The Xdemór Group Limited (“Xdemór”, “we”, “us”, “our”) to its clients (“Client”, “you”). This SLA applies to the operation of our digital infrastructure, hosted platforms, SaaS environments, and related technical...
Privacy Policy – January 5, 2025
Last Updated: July 22, 2026Effective Date: 05 Jan 2025 This Privacy Policy explains how The Xdemor Group Limited, Company No. 14456444, with its registered office at 86-90 Paul St., London, EC2A 4NE, United Kingdom (“Xdemor”, “We”, “Us”, or “Our”) collects, uses, stores, and shares personal data in compliance with the UK Data Protection Act 2018, the General Data Protection...